Privacy Policy

Jamaica Divorce Support Services (JDSS)

Effective Date: July 2026

Jamaica Divorce Support Services (“JDSS,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (jdss.sitepact.us) or engage our services.

1. Information We Collect

When you contact JDSS, book a consultation, or engage our services, we may collect the following types of information:

1. Full name, address, phone number, and email address
2. Marriage, birth, and other personal document details relevant to your case
3. Information regarding your divorce or document retrieval needs (e.g., spouse’s details, date and place of marriage, year of separation)
4. Copies of official documents you provide to us (e.g., ID, marriage certificate, divorce petition)
5. Written authorization allowing JDSS to act on your behalf with relevant government offices and institutions

2. How We Use Your Information

The information you provide is used solely for the purpose of:

• Coordinating and processing your divorce, document retrieval, or administrative request
• Communicating with you regarding the status of your matter
• Liaising, with your written authorization, with government offices, attorneys, and other relevant institutions on your behalf
• Improving our services and responding to inquiries
• JDSS will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Confidentiality

We understand the deeply personal and sensitive nature of divorce and legal document matters. All client information is treated with the strictest confidentiality. Access to your personal information is limited to authorized JDSS personnel and, where necessary and authorized by you, the attorney or government office handling your matter.

4. Client Authorization

JDSS only acts on a client’s behalf once written authorization has been received. This authorization allows us to represent you at relevant government offices and institutions to retrieve documents or process your matter. You may withdraw this authorization at any time by contacting us in writing.

5. Data Storage & Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Documents and personal information are stored securely and retained only for as long as necessary to complete your matter or as required by law.

6. Testimonials

With client consent, JDSS may feature testimonials on our website. To protect client privacy, testimonials are published using initials and general location only, never full names or identifying details, unless a client specifically requests otherwise in writing.

7. Third-Party Services

JDSS may work alongside licensed attorneys and relevant government offices to complete your matter. These third parties are bound by their own professional and legal confidentiality obligations. JDSS does not share your information with any other third party without your consent, except where required by law.

8. Your Rights

You have the right to:

• Request access to the personal information JDSS holds about you
• Request correction of inaccurate information
• Withdraw your authorization for JDSS to act on your behalf
• Request that your information be deleted, where legally permissible

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Jamaica Divorce Support Services

• Email: jdss.jamaica@gmail.com
• Phone: (876) 527-3295
• WhatsApp: (876) 527-3294

10. Changes to This Policy

JDSS may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.